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TAKO GO Terms and Conditions

TAKO GO Terms and Conditions

Effective Date: August 16, 2026

Last Updated: August 16, 2026

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1. Acceptance of Terms

These Terms and Conditions (the “Terms”) are a legally binding agreement between you and Savia & Roramy LLC (“TAKO GO,” “we,” “us,” or “our”). These Terms govern your access to and use of the TAKO GO website at www.tako-go.com, the TAKO GO mobile application, merchant services, reviews, and other related products, services, and features (collectively, the “Services”).

By creating an account, clicking to accept these Terms, or accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not access or use the Services.

Additional terms may apply to particular features, merchant services, paid promotions, campaigns, subscriptions, or transactions. If additional terms conflict with these Terms, the additional terms control solely with respect to the applicable feature or service.

2. Eligibility

You must be at least 13 years old to use the Services. If you are under the age of majority where you live, you may use the Services only with the consent and supervision of a parent or legal guardian who agrees to these Terms on your behalf. The Services are not directed to children under 13, and children under 13 may not create an account or submit personal information through the Services.

You may not use the Services if you are prohibited from doing so under applicable law or if TAKO GO has previously suspended or terminated your access and has not authorized you to return.

3. Services Provided

TAKO GO provides a directory and community platform that helps users discover businesses and service providers, view merchant information, reviews, ratings, recommendations, photographs, links, and related content, and contact or interact with merchants. Features may vary by location, device, account type, and version of the Services.

TAKO GO may add, modify, suspend, or discontinue any feature or portion of the Services. Where required by applicable law, we will provide reasonable notice of material changes that significantly affect paid Services.

4. Accounts and Account Security

You agree to provide accurate, current, and complete account information and to keep it updated. You are responsible for safeguarding your credentials and for activity conducted through your account. You may not sell, transfer, rent, or share your account in a manner that compromises account security or misrepresents the person using it.

You must notify us promptly at support@tako-go.com if you suspect unauthorized access to or use of your account. TAKO GO is not responsible for losses caused by your failure to protect your credentials, except to the extent required by applicable law.

If you create, claim, verify, or manage a merchant account on behalf of a business or organization, you represent and warrant that you have authority to act for and bind that business or organization to these Terms.

5. User Content and Responsibility

“User Content” means reviews, ratings, recommendations, photographs, profile information, merchant information, comments, messages, reports, and other content submitted, uploaded, posted, transmitted, or otherwise made available through the Services.

You retain ownership of your User Content. You are solely responsible for your User Content and represent and warrant that you own it or have all rights and permissions necessary to submit it and grant the license described below. User Content must comply with these Terms and applicable law.

You may be legally responsible for User Content that infringes another person’s rights, contains unlawful material, or causes legally actionable harm.

6. License to User Content

By submitting User Content, you grant TAKO GO a non-exclusive, worldwide, royalty-free, sublicensable, and transferable license to host, store, reproduce, modify for formatting or technical purposes, translate, display, perform, distribute, and otherwise use that User Content as reasonably necessary to operate, provide, secure, improve, and promote the Services.

This license continues while your User Content remains available through the Services and for a commercially reasonable period afterward. TAKO GO may retain copies where required by law, for legitimate recordkeeping, security or backup purposes, to resolve disputes, or where content has already been incorporated into materials created with your authorization. To the extent permitted by law, you waive any moral rights only as necessary to allow TAKO GO to exercise the license granted in this section.

TAKO GO does not claim ownership of your User Content, and nothing in these Terms prevents you from using your content elsewhere.

7. Reviews, Ratings, and Recommendations

Reviews and ratings must reflect the reviewer’s genuine experience and honest opinion. You may not:

  • submit a fake, false, misleading, manipulated, or fabricated review or rating;

  • review a business without disclosing an ownership, employment, family, financial, or other material relationship that could affect the credibility of the review;

  • offer or accept compensation or another benefit conditioned on a particular rating or positive or negative sentiment;

  • impersonate a customer, merchant, employee, or other person; or

  • coordinate or use multiple accounts, automated systems, or other means to improperly influence ratings, rankings, recommendations, searches, or “push” counts.

TAKO GO does not prohibit or remove content solely because it expresses an honest negative opinion. We may remove reviews that violate these Terms, are unrelated to the reviewed business or service, disclose private information, infringe rights, or are clearly false, misleading, abusive, harassing, obscene, or otherwise unlawful.

8. Prohibited Conduct

You may not use the Services to:

  • violate any applicable law or the rights of another person;

  • submit defamatory, fraudulent, deceptive, hateful, threatening, harassing, sexually exploitative, obscene, or abusive content;

  • disclose another person’s private, confidential, financial, medical, or identifying information without authorization;

  • infringe copyrights, trademarks, privacy rights, publicity rights, or other intellectual property or proprietary rights;

  • send spam, unauthorized advertising, chain messages, malware, or harmful code;

  • impersonate another person or misrepresent your identity, qualifications, licensing, affiliation, or authority;

  • conduct fraud, scams, illegal transactions, or activity that creates a safety or security risk;

  • use bots, scripts, scrapers, crawlers, or automated means to access, copy, extract, index, manipulate, or interfere with the Services without our written authorization;

  • reverse engineer, bypass, disable, or interfere with security, access controls, rate limits, or other technical protections, except where applicable law expressly permits such activity;

  • circumvent a suspension, termination, or other enforcement action; or

  • use the Services in a manner that materially interferes with, disrupts, damages, or burdens the Services or another user.

9. Content Moderation, Reporting, and Blocking

TAKO GO may, but is not obligated to, monitor, review, investigate, restrict, reject, remove, or disable access to User Content or accounts that we reasonably believe violate these Terms, create legal or safety risk, interfere with the Services, or are otherwise objectionable. Our decision not to remove particular content does not constitute an endorsement.

Users may report objectionable content or abusive conduct through reporting tools available in the Services or by contacting support@tako-go.com. Where blocking tools are available, users may use them to limit interactions with other users. We may preserve and disclose reported content as reasonably necessary to investigate a report, enforce these Terms, or comply with law.

10. Merchant Information and Verification

Business profiles, listings, descriptions, operating hours, prices, availability, professional or business licenses, contact details, photographs, links, and other merchant information may be provided by merchants, users, public sources, or third parties. Each merchant is responsible for ensuring that information it provides is current, complete, accurate, lawful, and not misleading.

TAKO GO may review, verify, correct, update, reject, or remove merchant information, but has no obligation to do so and does not guarantee its accuracy or completeness. A verification badge or similar designation means only that specified information or documentation was submitted or reviewed at a particular time. Unless TAKO GO expressly states otherwise, verification does not include a comprehensive background check, professional-license verification, insurance verification, or ongoing monitoring.

A verification badge is not an endorsement, certification, or guarantee of a merchant’s identity, licensing status, products, services, quality, safety, legality, or reliability. Users should independently confirm important information with the merchant before relying on it, making a purchase, booking a service, or visiting a location.

11. Transactions and Interactions with Merchants

TAKO GO is an information platform and is not the seller, provider, agent, employer, broker, insurer, partner, or representative of any merchant, unless expressly stated otherwise. Merchants are independent from TAKO GO and are solely responsible for their products, services, statements, pricing, availability, appointments, payments, refunds, taxes, licenses, insurance, conduct, and legal compliance.

Any transaction, appointment, communication, dispute, or interaction between a user and a merchant is solely between those parties. TAKO GO is not responsible for losses, injuries, disputes, nonperformance, or other consequences arising from merchant services or user–merchant interactions, except to the extent responsibility cannot be excluded under applicable law.

12. Paid Services and Promotional Placements

Certain merchant services, subscriptions, promotional placements, or other features may require payment and may be governed by an order form, campaign confirmation, pricing page, or additional terms presented at purchase. You agree to pay applicable charges and taxes according to the terms presented to you.

Unless expressly stated in writing, TAKO GO does not guarantee any minimum number of impressions, views, clicks, contacts, leads, bookings, sales, search position, or other result from a paid promotion. Promotional content must comply with these Terms and applicable advertising laws. TAKO GO may reject, request changes to, postpone, or remove promotional content that is unlawful, misleading, infringes rights, creates risk, or does not meet applicable technical or content requirements.

Cancellation, rescheduling, credit, and refund rights for a paid service are governed by the additional terms presented with that service and any nonwaivable rights under applicable law.

13. TAKO GO Intellectual Property

Except for User Content and third-party materials, the Services and all related software, designs, interfaces, text, graphics, logos, trademarks, service marks, databases, compilations, and other content are owned by or licensed to TAKO GO and are protected by intellectual property and other laws.

Subject to these Terms, TAKO GO grants you a limited, personal, revocable, non-exclusive, non-transferable license to access and use the Services for their intended purposes. These Terms do not transfer ownership of the Services or authorize use of TAKO GO’s name, trademarks, branding, or content except as expressly permitted in writing.

14. Copyright Complaints

If you believe content available through the Services infringes your copyright, please send a notice to support@tako-go.com that identifies the copyrighted work, the allegedly infringing material and its location, your contact information, a statement of your good-faith belief that the use is unauthorized, a statement under penalty of perjury that the notice is accurate and that you are authorized to act, and your physical or electronic signature.

TAKO GO may remove or disable access to allegedly infringing material and may terminate repeat infringers where appropriate. This contact method is provided for copyright complaints and does not by itself represent that TAKO GO has completed any registration or designation required to qualify for a statutory safe harbor.

15. Third-Party Content, Services, and External Links

The Services may contain content, links, integrations, appointment tools, maps, social media services, payment services, or other resources provided by third parties. TAKO GO does not control and is not responsible for third-party content, availability, privacy, security, terms, products, services, or practices. Your use of third-party services is at your own risk and may be governed by separate terms and privacy policies.

16. Privacy

TAKO GO handles personal information as described in the TAKO GO Privacy Policy, which is incorporated into these Terms by reference. The Privacy Policy explains how we collect, use, disclose, and safeguard personal information and describes available privacy rights and choices.

17. Account Suspension and Termination

You may stop using the Services at any time and may request account deletion through available account settings or by contacting support@tako-go.com.

TAKO GO may, with or without prior notice to the extent permitted by law, suspend, restrict, or terminate access; remove content; or take other appropriate action if we reasonably believe you violated these Terms, created legal or safety risk, engaged in fraud or harmful activity, failed to pay applicable fees, or used the Services in a manner that may harm TAKO GO, users, merchants, or third parties.

Upon termination, your right to use the Services ends immediately. Provisions that by their nature should survive—including content licenses, accrued payment obligations, intellectual property provisions, disclaimers, limitations of liability, indemnification, governing law, and dispute provisions—will remain in effect. Termination does not require TAKO GO to delete information we are permitted or required to retain under our Privacy Policy or applicable law.

18. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES AND ALL CONTENT, INFORMATION, AND FEATURES AVAILABLE THROUGH THEM ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TAKO GO DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, SECURITY, AND RELIABILITY.

TAKO GO DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY MERCHANT, PRODUCT, SERVICE, REVIEW, LISTING, OR OTHER INFORMATION WILL MEET YOUR EXPECTATIONS. CONTENT AVAILABLE THROUGH THE SERVICES IS FOR GENERAL INFORMATION ONLY AND DOES NOT CONSTITUTE LEGAL, MEDICAL, FINANCIAL, OR OTHER PROFESSIONAL ADVICE.

Some jurisdictions do not allow the exclusion of certain warranties, so some exclusions may not apply to you.

19. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SAVIA & RORAMY LLC, TAKO GO, AND THEIR MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, CONTRACTORS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS OPPORTUNITY, OR OTHER INTANGIBLE LOSS, ARISING OUT OF OR RELATING TO THE SERVICES, THESE TERMS, USER CONTENT, MERCHANTS, THIRD-PARTY CONTENT, OR TRANSACTIONS OR INTERACTIONS WITH ANY MERCHANT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL AGGREGATE LIABILITY OF SAVIA & RORAMY LLC AND TAKO GO FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID DIRECTLY TO TAKO GO FOR THE SERVICES DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) US $100.

The limitations in this section do not apply to liability that cannot be limited or excluded under applicable law. Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.

20. Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Savia & Roramy LLC, TAKO GO, and their members, managers, officers, employees, contractors, and affiliates from claims, liabilities, damages, judgments, losses, and reasonable costs and expenses, including reasonable attorneys’ fees, arising out of or relating to your User Content, your misuse of the Services, your violation of these Terms or applicable law, or your violation of another person’s rights. TAKO GO reserves the right to control the defense of a matter subject to indemnification, and you agree to cooperate with that defense.

21. Governing Law

These Terms and any dispute arising out of or relating to these Terms or the Services will be governed by the laws of the State of Washington, without regard to conflict-of-law principles, except to the extent applicable federal law controls. Mandatory consumer protections available under the laws of your place of residence are not limited by this provision.

22. Dispute Resolution

Before filing a legal claim, you and TAKO GO agree to attempt in good faith to resolve the dispute informally. A written notice must describe the dispute, the relief requested, and the sender’s contact information and must be sent to support@tako-go.com. The parties will have 30 days after receipt to attempt to resolve the dispute.

If the dispute is not resolved informally, either party may bring an individual claim in a court of competent jurisdiction. To the extent permitted by law, you and TAKO GO consent to the exclusive jurisdiction and venue of the state and federal courts located in King County, Washington. Either party may bring an eligible individual claim in small claims court. Nothing in this section prevents either party from seeking emergency injunctive or equitable relief or reporting a matter to a government agency.

23. Changes to These Terms

We may update these Terms from time to time. The revised Terms will state their effective date. If we make material changes, we will provide reasonable notice through the Services, by email, or through other appropriate means. Where required by law, we will obtain your consent before material changes become binding. Otherwise, your continued use of the Services after the effective date of revised Terms constitutes acceptance of those changes.

24. Electronic Communications

You consent to receive agreements, disclosures, notices, and other communications electronically, including through the Services or by email, where permitted by law. Electronic communications satisfy any legal requirement that a communication be in writing, subject to your nonwaivable rights under applicable law.

25. App Marketplace Terms

If you download the App from Apple’s App Store, Google Play, or another marketplace, the marketplace provider is not a party to these Terms and is not responsible for the App or its content, except as required by its applicable terms. Your use of the App must comply with the marketplace’s rules. The marketplace provider may be a third-party beneficiary of provisions applicable to it and may enforce those provisions as permitted by its terms and applicable law.

26. General Provisions

     26.1 Entire Agreement

These Terms, the Privacy Policy, and any applicable additional terms constitute the entire agreement between you and TAKO GO concerning the Services and supersede prior or contemporaneous agreements concerning the same subject matter.

     26.2 Severability

If any provision is held invalid or unenforceable, it will be enforced to the maximum extent permitted, and the remaining provisions will remain in effect.

     26.3 No Waiver

A failure or delay by TAKO GO to enforce a provision does not waive the right to enforce it later.

     26.4 Assignment

You may not assign or transfer these Terms without TAKO GO’s prior written consent. TAKO GO may assign these Terms in connection with a merger, acquisition, reorganization, sale of assets, or by operation of law, subject to applicable law.

     26.5 Force Majeure

TAKO GO is not liable for delay or failure caused by events beyond its reasonable control, including natural disasters, utility or network failures, labor disputes, government actions, war, terrorism, civil unrest, epidemics, or failures of third-party infrastructure.

     26.6 Headings

Section headings are provided for convenience and do not affect interpretation.

     27. Contact Information

Questions, concerns, reports, account-deletion requests, and other communications regarding these Terms may be sent to:

 

Savia & Roramy LLC
TAKO GO Support
Email: support@tako-go.com

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